Privacy Policy

a. Information you provide to us

• Account information: your name or display name, email address, password and authentication data, age, city, and profile details such as interests and a profile photo. ReaLife accounts use email and password only. During onboarding you may optionally enter a phone number; if you do, we store the number and whether it has been verified. Phone numbers are not used to log in, and SMS verification is not currently operational.
• Content you submit: Sparks you create, the places and times you attach to them, messages and message requests, photos, and other material you upload.
• Verification submissions: information you choose to send us when you verify your account, which is our primary trust signal.
• Safety information: reports you file, users you block, and related safety records.
• Payment records: if you buy an optional paid feature or subscription, the Apple App Store and Google Play Billing process the payment and we receive limited transaction records. We never see or store full card numbers.
• Communications: what you send us when you contact support at support@realife.co or respond to a survey.

b. Information we collect automatically

• Device, usage and security data: IP address, device identifiers, browser type, operating system, app version, screens viewed, and interactions with the Services.
• Approximate location: derived from your IP address or coarse device signals, used to show Sparks near you.
• Precise location: only when you grant the permission, and only while you are actively using discovery or placing a Spark.
• Strictly necessary cookies and similar browser storage, as described in our Cookie Policy.

c. Information from third parties

We do not offer social or third-party sign-in, so we do not receive profile data from sign-in providers. We currently use no analytics provider and no advertising partners, so we do not receive analytics or advertising data about you. We receive limited purchase confirmations from Apple and Google where you buy an optional paid feature.

• Provide, operate, maintain and improve the Services.
• Create and manage your account and authenticate you.
• Show relevant nearby Sparks and apply your discovery filters for distance, age, gender and interests.
• Enforce the visibility setting on each Spark: Everyone, Connections only, Verified only, or Connections or verified only.
• Deliver messages between connections and hold message requests from people you are not connected with until you decide.
• Operate verification as our primary trust signal.
• Process transactions and deliver optional paid features or subscriptions.
• Communicate with you about updates, security alerts and support.
• Investigate reports, act on blocking, detect and prevent fraud, abuse and security issues.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, we do not share it for cross-context behavioural advertising, and we do not perform cross-app tracking.

• Service providers: the technical subprocessors we have currently identified are Supabase for authentication, database and avatar storage, and Lovable for website and application hosting and delivery. Apple and Google handle store-managed purchases directly through their own billing systems. Each provider is bound by contracts limiting their use of your data.
• Other users: your profile information and the Sparks and messages you share, only with the people allowed by the visibility and messaging settings you chose.
• Legal and safety: when required by law or subpoena, or to protect the rights, safety and property of users or the public.
• Business transfers: in connection with a merger, acquisition or sale of assets, subject to this Policy.
• With your consent: any other sharing you specifically authorize.

We use only strictly necessary cookies and browser storage needed to operate and secure the Services, such as keeping you signed in. We do not currently use analytics, advertising or tracking cookies, and we do not conduct cross-app tracking. For details and your choices, see our Cookie Policy.

We keep personal information only as long as necessary for the purposes described in this Policy. After you delete your account, account data is deleted or de-identified within 30 days, while limited legal, tax, fraud-prevention, dispute, backup and safety records may be retained only as long as necessary or legally required. Sparks are short lived by design and leave discovery once they have passed. See our Account & Data Deletion Policy.

You can access, update or correct your account information at any time in your profile settings, and you can request deletion of your account and associated data as described in our Account & Data Deletion Policy. You can opt out of marketing emails using the unsubscribe link in any message, and you can withdraw location or verification permissions at any time in your device or app settings.

California residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request access to and deletion of it, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information, and we will not discriminate against you for exercising these rights. To exercise them, email support@realife.co.

Other U.S. state privacy rights

Residents of states such as Virginia, Colorado, Connecticut, Utah, Texas and others may have similar rights to access, correct, delete and opt out. Submit requests to support@realife.co. We verify your identity before responding and reply within the timeframe required by law.

The Services are for adults only. They are not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, email support@realife.co and we will delete it and remove the account.

We use administrative, technical and physical safeguards designed to protect your information, including encrypted transport and access controls on our authentication and database systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please protect your account credentials and notify us at support@realife.co of any suspected unauthorized use.

The Services are operated in the United States. If you access them from outside the U.S., you understand your information will be processed in the United States, where privacy laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date and, where required, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance.

• ReaLife Sparks LLC
• 707 Park Ave, Atlanta, GA 30326, USA
• Privacy and support: support@realife.co
• Related documents: Terms of Service, EULA, Cookie Policy, Account Deletion